Privacy Policy
How we collect, use, and protect your information
This Privacy Policy describes how Nabda OTP ("we", "us", or "our") collects, uses, and shares information about you when you use our WhatsApp API platform and related services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
This policy applies to all users of our platform, including developers, businesses, and end users in Iraq, Syria, Egypt, and the wider MENA region.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
We encourage you to review this policy periodically. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.
Definitions
"Personal Data" means any information that relates to an identified or identifiable natural person.
"Usage Data" refers to data collected automatically when you use the platform, such as API call logs, IP addresses, and session information.
"Service" refers to the Nabda OTP WhatsApp API platform accessible at nabdaotp.com and api.nabdaotp.com.
Information We Collect
We collect information you provide directly, as well as data generated through your use of our services.
Personal Information
When you register or use our platform, we may collect:
- Name and email address
- Business name and contact information
- Billing and payment information
- API usage logs and message metadata
- Device and browser information
- Communication preferences
We do not store the content of WhatsApp messages sent through our platform beyond what is necessary for delivery and troubleshooting.
Usage Data
We automatically collect certain information when you use our services:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent
- API endpoint usage and response times
- Error logs and crash reports
This data helps us improve our platform performance and security.
Cookies
We use cookies and similar tracking technologies to enhance your experience:
- Essential cookies required for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality.
How We Use Your Information
We use your information solely to provide, improve, and secure our services.
Specifically, we use your data to:
- Provide and maintain the Nabda OTP platform
- Process payments and manage subscriptions
- Send service notifications and support communications
We do not sell your personal data to third parties.
We may share anonymized, aggregated data for analytics purposes that cannot identify individual users.
Data Security
We implement industry-standard security measures including encryption in transit (TLS), secure API authentication, and access controls to protect your data.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing of your data
To exercise these rights, please contact us through the website or via WhatsApp support.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account closure, we may retain certain data for up to 90 days for legal and audit purposes, after which it is securely deleted.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through:
https://nabdaotp.comNabda OTP is committed to protecting your privacy and handling your data responsibly. This policy is governed by applicable data protection laws in the jurisdictions we operate in.